# Everything a business needs, built in. 20 parts, one platform, and 36 connectors and channels for the tools you already use. Each part shares your customers, your memory and your books. ## Talk to customers Every conversation, record and review in one place. ### Inbox and customer service Email, chat, phone and messaging in one inbox. Your agents answer, you approve what matters. - Every channel lands in one shared inbox with assignment, notes and saved views - Agents reply from what your business knows and hand over when unsure - People and agents can each have an address of their own; add a phone number and a chat widget for your website ### Customers and campaigns One record per customer, with consent. Email and text campaigns that follow the rules. - Contacts, consent and history in one place - Email and text campaigns, flows and newsletters - Opt-outs, quiet hours and country rules applied before anything sends ### Forms, widgets and reviews Put Rivier on any page. Real people always get through. - Forms with built-in bot defence; uncertain entries are held for you, never lost - Chat, booking, checkout and cookie-banner widgets for any site - Verified reviews and ratings with moderation ### Customer accounts and portals Give your customers a place to sign in. - Sign-in by emailed code, link or passkey - Customer portal and guest app templates - Members-only content; customers can export or erase their data ## Sell and take bookings Shop, get paid, book and host guests. ### Shops and orders Sell online and keep orders, shipments, returns and refunds in order. - A catalogue of products with images, prices, variants and stock - Orders, shipments with tracking, returns and refunds in one queue - Checkout and buy buttons for your site ### Payments Get paid on your site, in your shop and by link. - Payment links and checkout - Refunds, with your approval above limits you set - Every payment posts to your books ### Bookings Appointments and resources that never double-book. - Services, staff and resources with opening hours - A booking widget for your site and a calendar for you - Booking requests arrive in your inbox with the customer's record ### Lodging and hotels Properties, rooms and nightly rates, with availability that cannot oversell. - Properties, room types, units and amenities with images - Rate plans and a front desk for arrivals and departures - Stays post to your books automatically ## Grow and stay straight Marketing, books, numbers and rules. ### Marketing advisor Talk through a campaign. Rivier plans it, writes it and tests it. - A conversation that turns your goal into a one-page plan - A content calendar across your website and social channels - Drafts written from what your business already knows ### Accounting and invoicing Books that keep themselves. - Double-entry books posted from orders, payments, refunds, invoices and stays - Invoices, credit notes, bills and expenses - Customer statements, ageing and tax summary reports ### Analytics Know what works, and how AI assistants describe you. - Built into every site you host: visits, sources, goals, funnels and cohorts, with no cookie and no visitor id - Reports explained in plain words, with a weekly summary - See how search engines and AI assistants describe you, and what to fix ### Compliance and legal Rules by country, checked before anything goes out. - Rule packs for advertising, messaging, consent, minors, health, finance and AI-made content - Legal documents for your business, drafted for a lawyer to review. They are templates, not legal advice - A record of data requests, breaches and decisions ## Build and run Your website, your content, your agents and your API. ### Websites and apps Describe your website. Rivier designs it, hosts it and keeps it running. - Designed by conversation from a library of templates - Hosting, domains and certificates included - Many languages, translated for you, with your edits kept ### Content and creative Write, review and publish in your brand voice. - Pages, posts, galleries, portfolios and publications - Drafts for your website, email and social channels, written from what your business knows and checked against country rules before they go out - Review, approval and scheduled publishing, with feeds and redirects handled for you ### Agents and team members Give each team member a name, a voice and what it needs to know. - Start from a role. Each has its own voice, avatar, address and AI disclosure - Memory you review and correct, access you control, and test suites you run before an agent goes live - Autonomy you set: watching, asks first or acts alone. Approval history shows when one is ready for more ### Developers Everything Rivier does, through an API. - Project keys with scopes, REST, GraphQL and an OpenAPI description - A rivier command line and SDK. Account tokens let the command line and agents manage projects for a person - An MCP server so other assistants can work with your business, plus signed webhooks, an event stream and a test mode ## Operate and learn Orders, approvals, memory and the tools you already use. ### Operations and supply Orders, stock, suppliers and shipments, kept in step with your books. - Stock by place with reorder points. Low stock drafts a purchase order for you to approve - Suppliers and purchase orders, received goods put on the shelf. An agent can draft an order but never approves its own - Shipments with carrier and tracking, kept with the order ### Approvals and schedules Nothing goes out without the right person, and everything is written down. - Anything that sends, publishes, spends or deletes can wait for a person to approve it - Recurring work runs on schedules you can pause - A record of what people and agents did, for whom and what it cost, with undo where it can be undone ### Memory and learning What your business knows, in one place you can read, correct and remove. - Files, spreadsheets, prices and policies read into memory, each item with where it came from and how sure it is - Agents propose what to remember from conversations. Nothing is used until you accept it - Collections of documents that agents answer from, with access you set agent by agent ### Connections and channels Keep the tools you already use. Rivier works with them. - Money and books: Stripe, Adyen, PayPal, Square, Xero, QuickBooks Online and Oracle NetSuite - Selling: Shopify, WooCommerce, Medusa, Amazon Seller Central, Google Merchant Center and ShipStation - People and messages: HubSpot, Salesforce, Zendesk, Slack, WhatsApp, Microsoft 365, Google Workspace, calendars, Notion and Linear ## The 36 connectors and channels - Calendar (CalDAV) - Google Ads - Google Calendar - HubSpot - Linear - Meta ads - Notion - Salesforce - Zendesk - Email sending - Google mail and calendar - Microsoft 365 - Phone calls and texts - Rivier Inbox - Slack - WhatsApp - Adyen - Bank feed - Oracle NetSuite - PayPal - QuickBooks Online - Square - Storecove - Stripe - Xero - Amazon Seller Central - Channex - Google Merchant Center - Medusa - ShipStation - Shopify - WooCommerce - Any website with a login - Cloudflare - The live web - Your own website ## Start from what you already use. Rivier is the home of your business, and it welcomes what you already have. - Your mailbox: Link an existing mailbox with standard mail settings and keep your address. - Your contacts and files: Import contacts from a spreadsheet. Turn documents and files into memory your agents can use. - Your domain: Point your own domain at your Rivier website. Rivier handles the certificate.